Career Opportunities at The Maritime Aquarium

The Maritime Aquarium: It's an otterly cool place to work!

You know you’re working at an interesting place when you can say hello to harbor seals every morning and have sea turtles following you every time you walk by their habitat!

When you join The Maritime Aquarium team, you'll have fun at work as you help us provide the ultimate entertaining, educational and inspiring experience for our visitors.

Browse the listings below and match your abilities, interests and hours to our available positions.

Our full-time positions offer an excellent benefits package.

Download an Application for employment.doc

Applications accepted daily. Inquire at main entrance. 
The Maritime Aquarium is an equal opportunity employer.
 10 North Water Street, Norwalk, CT 06854. 
Exits 14 N or 15 S off I-95 in CT.

The Maritime Aquarium is an (EOE) equal opportunity employer.
The Maritime Aquarium conducts background investigations on all candidates for paid staff and volunteer positions, which may include but are not limited to the following:

• Education Verification
• Employment Verification
• Criminal Records Search
• Social Security Number Trace
• Driving History

Due to the nature of certain positions, The Maritime Aquarium may perform additional checks as required.

Positions available as of 6/2013

Please submit a completed application along with your cover letter and resume.

Associate of Social Media Engagement – Full Time

The Maritime Aquarium at Norwalk is Connecticut’s second largest family attraction with some 500,000 visitors per year. It is the only Aquarium dedicated to Long Island Sound. You will be working on a well respected brand, joining our tiny-but-mighty, super active, forward thinking and inspired marketing department. We need a marketing/PR professional with expert social media abilities and unbounded enthusiasm. This is a new, full time position. Please review our web site for more information.

Essential Duties and Responsibilities:

• The primary job of all Marketing Department staff is to support The Maritime Aquarium at Norwalk, generating earned revenue by promoting our attraction brand to entice Aquarium visits, IMAX^® movie viewings and ancillary revenue sources. We also support generation of contributed revenue by supporting our authority brand for education and environmental conservation. The Maritime Aquarium is a not-for-profit 501(c) (3).
• Digitally build, feed and engage a super-connected audience through social media.
• Daily create engaging content and monitor digital conversations at key points of social media communication: Facebook and Twitter at a minimum. Regularly post to and monitor Pintrest, YouTube and Trip Advisor.

1. Generate enthusiasm and engagement by: high propensity visitors, educators and key influencers in environmental conservation.
2. Encourage and manage online conversations by listening and responding to users in an authentic and timely manner, consistent with the Aquarium’s brand, marketing objectives, mission and standards.
3. Work to identify and encourage high engagement Aquarium supporters.
4. Develop sources of content generation ideas and best practice examples.
5. Balance your workload by competently judging the relative merit of these key points of engagement and communication.
6. Evaluate and recommend such expansion opportunities as: Instagram, Foursquare, Digg, Google Plus, Yelp and others, balancing merit and available resources.
7. Propagate resources. Identify, enable and guide content generators and posters within the Aquarium staff, paid and volunteer.

• Ensure consistent brand messaging by coordinating social media with marketing department strategy and activity in all of the Aquarium’s online and traditional media.
• Build community and seed content through online channels. Read and post on other relevant blogs. Engage appropriate online news sources, mommy bloggers, home school parents, other influencers.

1. Assist the Aquarium’s Publicist in engaging traditional media via digital channels.

• Create regular blog postings that serve as hubs of information for Aquarium audiences.
• Understand, monitor, interpret and report key metrics appropriate to each platform with expected goals for growth and improvement.
• Monitor competitive set of appropriate like institutions and appropriate trade organizations.
• Monitor new technologies and ever evolving changes in existing platforms and proactively evolve new best practices and recommend changes in our Aquarium’s social media and overall marketing strategy.
• Represent the Aquarium at public events.
• Perform other work duties as assigned.
• Work within company policies, procedures and standards.
• This position reports to the Director of Marketing.

Qualifications:

• Impeccable writing and grammar skills.
• One to three years’ previous experience in social media marketing communications.

• Public relations sensibility and judgment to learn and know what – and what not – to say and when and why. Ability to make strategic, on-the-spot communications decisions that are in-line with the Aquarium's attraction and authority brands.
• Willing to monitor and manage social media channels for the Aquarium at all times; including nights and weekends. Willing to receive posting notices on your personal cell phone and respond or engage in a timely manner.
• Creative vision to produce fresh, engaging content and recognize its genesis in the Aquarium’s exhibits, collections, people and visitors.

1. Send us links to your blog, Facebook and Twitter posts.
2. Journalism, public or community relations experience a plus.
3. SEO knowledge a plus.

• Ability to use editing software to manipulate images for Internet postings.

1. Still photography and videography skills a plus.

• Continuously up to date with constantly evolving social media platforms.
• We require a dedicated professional who enjoys working with our tiny-but-mighty marketing team.

1. Able and responsible to work independently.
2. Comfortable interacting with the public.

• Team player with ability to build strong relationships.

• We value strong creative instincts.
• Bachelor’s degree required.

• Passion for the Aquarium's mission.

1. Disciplines preferred are journalism, communications or marketing.

• The Maritime Aquarium conducts background investigations on all candidates for paid staff and volunteer positions, which may include but are not limited to the following:

1. Education Verification
2. Employment Verification
3. Criminal Records Search
4. Social Security Number Trace
5. Driving History
6. Due to the nature of certain positions, The Maritime Aquarium may perform additional checks as required.

Compensation

• This is a full time position.
• Salary commensurate with experience – range of $30,000’s per annum.
• Excellent benefits package.
• The Maritime Aquarium is an (EOE) equal opportunity employer.

Apply

Please send a cover letter with links to your appropriate social media accomplishments, writing samples and resume to:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Looking for Costumed Mascots

The Maritime Aquarium at Norwalk has part-time openings for both our Superhero (Captain Living Sound) and our Super Mascot (Sharky). Please send your headshots or recent photos, resume and application to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If called be prepared to put on our costumes and perform.
Roles include:
• Captain Living Sound - Must have an athletic body and be height/weight proportionate. This is a speaking role.
• Sharky. Able to attract attention through body expressions (only) while in costume.
All candidates must be able to successfully pass a background check. Ongoing performances may begin as early as June at an hourly rate of pay. Performances take place year round, but our peak season occurs during the summer.

Visitor Services – Part Time / $9.00 per hour
Cashier/Usher, IMAX movie usher and IMAX theater concession attendant

We have immediate openings in our Visitor Services Department! 
We're looking for bright, fun, outgoing folks with great customer service and communications skills. Cash handling experience and computer literacy a must. Position requires ability to work one weekend day and some holidays.

Duties include cashier, usher, IMAX movie usher and IMAX theater concession attendant (selling candy, popcorn and softdrinks, plus cleaning and re-stocking the concession stand). 
You may apply in person: The Maritime Aquarium, 10 North Water Street, Norwalk, CT 06854. Open 7 days, 10 a.m. to 5 p.m. Fax: 203-838-5416.

Visitor Services Supervisor – Part Time / $12 per hour (approximately 24 - 30 Hours per week)

Assists with daily management of guest relations and admissions, including, but not limited to the training and supervision of cashiers and ushers, overseeing school group arrivals, on site membership sales and successful up selling of IMAX theatre tickets and concession stand products. Responsibilities also include reconciliation of cash receipts, compliance with cash handling procedures and policies, proper handling of customer issues and other duties as assigned. Our ideal candidate will have some college and is required to have a least 2 years of supervisory and cash handling experience. Ability to achieve sales goals and must be able to work weekends and holidays. Please send your resume to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fax to: 203-838-5416.