"Students know how to formulate critical questions and generalize from their findings. They are able to identify the big, essential questions about their learning. They know how to collaborate and cooperate with each other."

– 5th Grade Teacher

Career Opportunities at The Maritime Aquarium

You know you’re working at an interesting place when you can say hello to harbor seals every morning and where sea turtles follow you as you walk by their habitat!

When you join The Maritime Aquarium team, you'll have fun at work as you help us provide the ultimate entertaining, educational and inspiring experience for our visitors.

Browse the listings below and match your abilities, interests and hours to our available positions.

Our full-time positions offer an excellent benefits package.

Download an pdfApplication for Employment.pdf

Applications accepted daily. Inquire at main entrance. 
 10 North Water Street, Norwalk, CT 06854. Directions here.

The Maritime Aquarium is an (EOE) equal opportunity employer.
The Maritime Aquarium conducts background investigations on all candidates for paid staff and volunteer positions, which may include but are not limited to the following:

  • Employment Verification
  • Criminal Records Search
  • Social Security Number Trace
  • Driving History

Due to the nature of certain positions, The Maritime Aquarium may perform additional checks as required.

 

About Us:

Our success revolves around creating a company of individuals, excited about our guests, passionate for our mission, absolutely committed to excellence. Much will be expected of you. In turn, you are backed by a supporting cast ready to rally to your support and do whatever it takes to ensure flawless experiences for our guests.

The Maritime Aquarium at Norwalk, Inc. is a private, non-profit, 501(c)(3) corporation. The Maritime Aquarium inspires people of all ages to appreciate and protect the Long Island Sound ecosystem and the global environment through living exhibits, marine science and environmental education. We attract 450,000 visitors per year, about 85,000 of them school kids on field trips.

We offer an excellent brand with strong recognition. Our Aquarium just received TripAdvisor’s Traveler’s Choice Award; reviewers ranked us among the top 25 aquariums in America and #1 in New England. Our Aquarium is accredited by the Association of Zoos and Aquariums (AZA) conforming to the highest standards of animal care and visitor safety. Of 2,795 animal exhibitors in America licensed by the U.S. Department of Agriculture (USDA), only 222 – or less than eight percent – earn AZA accreditation.

 

Positions available as of October 2017:

 


Cashier/Usher IMAX® movie usher and IMAX theater concession attendant - Part-Time $11/hr

IMAXWe have immediate openings in our Visitor Services Department! 
We're looking for bright, fun, outgoing folks with great customer service and communications skills. Cash handling experience and computer literacy a must. Position requires ability to work one weekend day and some holidays.

 Duties include cashier, usher, IMAX movie usher and IMAX theater concession attendant (selling candy, popcorn and soft drinks, plus cleaning and re-stocking the concession stand).

Please provide a Maritime Aquarium application (available as a pdf above) to rlombardi@maritimeaquarium.org EOE

 


IMAX Cashier/Usher/Concession Attendant - Part Time - Evening Hours

We have immediate openings for individuals who are able to work evening hours, up to 1:00 a.m., weekends and holidays.

This position requires outgoing individuals with a commitment to outstanding customer service who are comfortable interacting with large numbers of guests.  Cash handling experience and computer literacy a must. 

Duties include IMAX cashier/usher and concession attendant (selling popcorn, candy and soft drinks, including cleaning and re-stocking the concession stand).

Please provide a Maritime Aquarium application (available as a pdf above) to rlombardi@maritimeaquarium.org EOE

 


Science Educator for The Maritime Aquarium's Classroom, exhibit and off-site education programs – Part-Time  $14/hr

Science educators are responsible for providing standards-based programs to a wide range of students in the classroom, off-site, on our research vessel, and after-school. Other responsibilities include, but not limited to, facilitating public programs, exhibit interpretation, birthday parties, scout programs including overnights, and promotional events.

Candidates must have an undergraduate degree in a relevant field, experience working with children in an educational setting, and a passion for nature.  Strong public speaking, writing and organizational skills required.  Desired qualifications include:  Spanish language skills, knowledge of marine biology and local flora and fauna, boating experience, a master’s degree, and a current driver’s license with a clean driving record.  This is a part-time position.  Candidates must have 3 weekdays with afternoon/evening and weekend availability.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Please provide TMA application (available as a pdf above) and resume with cover letter to:  rlombardi@maritimeaquarium.org This e-mail address is being protected from spambots. You need JavaScript enabled to view it  /fax: 203-838-5416   ATTN: R. Lombardi, The Maritime Aquarium at Norwalk, 10 N. Water Street, South Norwalk, CT 06854. EOE

 


Visitor Services Supervisor  –  Part-Time

main entranceWorks with minimal supervision and provides support for cashiers and ticket takers at Maritime Aquarium public admission areas and for ushers and concessionaires for the IMAX Theater.

Minimum Qualifications:

  • Two year college degree or high school diploma with customer service experience.
  • Excellent computer skills with knowledge of Excel, Word, Power Point and Microsoft Publisher
  • 2 years supervisory experience in retail, banking, or other cashiering environment.
  • Strong command of the English language and excellent mathematical skills with attention to details.
  • Strong interpersonal skills.
  • Able to move quickly and with ease through crowded public areas; up and down stairs.
  • Able to work weekends and holidays.
  • Bondable

    Essential Functions
  • Assists Visitor Services management team in all areas of the Visitor Services function, including, but not limited to screening candidates for employment, processing and orienting new hires
  • Supervises cashiers, operator and ushers in daily working environment.
  • Assists Visitor Services management team in the preparation and distribution of daily and weekly schedules for operators, cashiers and ushers, including the preparation of lunch schedules for the brown bag room and staff.
  • Resolves problems with visitors and supports cashiers’ and ushers’ customer service decisions to resolve visitor problems in difficult situations, on an as needed basis.
  • Supports cashiers and ushers in a troubleshooting capacity.
  • Trains new staff and implements staff development programs, including role-playing with employees in groups and on an individual basis, to produce exceptional customer service standards.
  • Oversee reconciliation of daily sales and bank deposits.
  • Oversee daily safe counts. Provides change to cashiers throughout the day.
  • Attends and participates in staff training and meetings as scheduled by Visitor Services management.
  • Record employee attendance using weekly schedule – reporting problems to management.
  • Assists in the preparation of daily and monthly recap reports.
  • Maintains a clean and organized workstation.
  • Maintains supplies and stock at both entrances:
  • Randomly check speeches at lunch room, employee phone use, and listening for zip codes being asked by cashiers.
  • Throughout the day check to see that counters and booths are clean and that all packages and mail are given to the receptionist.
  • Check that counters, radios, reconciliation, and balance and settles are brought to the box office at the end of the shift.
  • Make copies and organize daily group schedule the day before so that the floor staff is prepared in the morning.
  • Assign shift posts; rotate between bus circle, cashiers and ushers

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Please provide application (available as a pdf above) and resume with cover letter to: RLombardi@maritimeaquarium.org /fax: 203-838-5416/ATTN: R. Lombardi, The Maritime Aquarium at Norwalk, 10 N. Water Street, South Norwalk, CT 06854.

 

 


Pension Documents

pdfSumary Annual Report for Defined Contribution Retirement Plan

pdfSummary Annual Report for Tax-Deferred Annuity Plan